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Commonwealth Bank

Customer Banking Specialist

Commonwealth Bank

Posted

last week

Randwick

Onsite

AUD 3K

Entry Level

Part Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Banking Specialist role involves delivering exceptional service and supporting customers with their banking needs. You will contribute to improving the financial well-being of clients in a busy retail environment.

About Company

Commonwealth Bank is a leading financial services provider in Australia, offering a range of banking, investment, and insurance products. They are dedicated to supporting Australians in managing their finances and building their wealth.

Core Requirements

  • High school diploma or equivalent
  • Proven customer service experience
  • Strong communication skills
  • Ability to work in a retail environment
  • Interest in financial services

Responsibilities

  • Engage customers in discussions about banking needs.
  • Support account inquiries and maintain accounts.
  • Process applications for credit products.
  • Conduct financial health checks.
  • Educate customers on digital banking options.
  • Provide effective solutions to customer problems.
  • Champion company processes and risk management.

Benifits

  • Career development support
  • Community engagement opportunities

Must Have skills

Customer service skillsProblem-solvingCommunicationFinancial knowledgeTime management

Job Keywords

Customer ServiceBankingFinancial AdviceCommunication SkillsProblem Solving

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