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Commonwealth Bank

Customer Banking Specialist

Commonwealth Bank

Posted

3 weeks ago

Davao, Davao Region, Philippines

Onsite

PHP 20K

Entry Level

Part Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Banking Specialist role involves providing exceptional service to customers and supporting their banking needs. This position requires effective communication and problem-solving skills in a retail banking environment.

About Company

Commonwealth Bank is Australia's leading provider of financial services, offering a full range of banking and financial products to help Australians manage their finances.

Core Requirements

  • Experience in customer service
  • Strong communication skills
  • Ability to work in a busy environment
  • Interest in a career in banking
  • High school diploma or equivalent

Responsibilities

  • Engage with customers to understand their banking needs.
  • Process applications for credit products.
  • Conduct Financial Health Checks for customers.
  • Educate customers on digital banking options.
  • Provide solutions to customer inquiries.
  • Support account maintenance and management.
  • Champion risk-adverse culture within the team.

Must Have skills

Customer serviceCommunicationProblem-solvingFinancial literacyTeamwork

Job Keywords

Customer ServiceBankingFinancial ServicesRetailCommunication

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