Customer Account Specialist
Hewlett Packard Enterprise
Posted
3 weeks ago
Kuala Lumpur, Malaysia
Onsite
MYR 5K
Junior Level
Full Time
Sema Summary
The Customer Account Specialist role at Hewlett Packard Enterprise focuses on maintaining and enhancing customer relationships within the Southeast Asia region. The position requires strong communication and organizational skills, with responsibilities that include managing accounts, addressing client inquiries, and supporting sales initiatives. This is a full-time position based in Kuala Lumpur, Malaysia, ideal for candidates with junior-level experience. Applicants can expect to work in a dynamic environment with opportunities for growth.
About Company
Hewlett Packard Enterprise is a global technology company providing innovative solutions in computing and IT infrastructure. They focus on helping customers optimize their digital transformation and improve their business outcomes.
Core Requirements
- Bachelor's degree in a relevant field
- Strong communication skills
- Experience in customer support
- Ability to manage multiple accounts
- Knowledge of sales processes
Responsibilities
- Manage customer accounts effectively.
- Communicate with clients to resolve issues.
- Support sales team in achieving targets.
- Gather feedback from customers for improvement.
- Document interactions with clients.
- Prepare reports on account status.
- Assist in onboarding new clients.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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