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Customer Account Manager
Avalara APAC
Posted
3 months ago

Noida, Uttar Pradesh, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Sales Account Customer Management Support

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Sema Summary

The Customer Account Manager role at Avalara APAC involves managing customer accounts in a full-time capacity. Key responsibilities include enhancing customer relationships, addressing account inquiries, and ensuring customer satisfaction. Candidates should possess mid-level experience in account management within a sales context. The position is based in Noida, Uttar Pradesh, India, and aims to provide comprehensive support to customers in managing their accounts effectively.

About Company

Avalara APAC provides cloud-based tax compliance solutions to help businesses manage their taxes efficiently.

Core Requirements

Bachelor's degree
Experience in account management
Strong communication skills
Customer-focused mindset
Ability to resolve issues

Responsibilities

Manage customer accounts effectively.
Provide support and guidance to clients.
Build and maintain customer relationships.
Address and resolve customer inquiries.
Conduct regular account reviews and updates.
Collaborate with internal teams for customer needs.
Track account performance and report metrics.

Must Have skills

Communication skillsAccount managementCustomer serviceProblem-solvingRelationship building

Nice To Have Skills

Sales experienceProject managementTechnical understandingData analysisNegotiation skills

Job Keywords

account managementcustomer successsales supportclient relationsbusiness development

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