CRM Support Specialist
ECLARO
Posted
yesterday
Philippines
Remote
PHP 50K
Full Time
Sema Summary
The CRM Support Specialist at ECLARO will focus on managing customer relationship management tasks in a remote setting. Responsibilities include troubleshooting, user support, and ensuring customer satisfaction. Ideal candidates will have a strong background in CRM systems and customer support. This is a full-time role based in the Philippines with opportunities for remote work. Salary is estimated at PHP50000 per month. The position involves working with clients to improve their experience.
About Company
ECLARO is a technology and consulting firm focused on providing innovative solutions to businesses. They prioritize customer satisfaction and support.
Core Requirements
- Experience with CRM platforms
- Customer service skills
- Problem-solving abilities
- Communication skills
- Technical support experience
Responsibilities
- Provide support for CRM users
- Troubleshoot CRM issues
- Assist in CRM system updates
- Train users on CRM functionality
- Maintain CRM documentation
- Ensure data accuracy in CRM
- Collaborate with teams for client solutions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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