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Binance

CRM Specialist

Binance

Posted

last week

Bangkok, Bangkok City, Thailand

Remote

THB 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role of CRM Specialist involves managing customer relationships effectively. The position is remote and offers a full-time employment opportunity.

About Company

Binance is a leading global cryptocurrency exchange that provides a platform for trading various cryptocurrencies. It aims to enhance financial freedom through innovative technology.

Core Requirements

  • Bachelor's degree in Business or related field
  • Experience in customer relationship management
  • Proficient in data analysis and reporting tools
  • Excellent communication skills
  • Ability to work independently in a remote setting

Responsibilities

  • Manage and improve customer relationships
  • Analyze customer data to enhance service
  • Collaborate with marketing teams on campaigns
  • Provide support for customer inquiries
  • Develop strategies for customer engagement
  • Monitor and report on customer satisfaction
  • Train team members on CRM solutions

Must Have skills

CRM software proficiencyData analysisCommunicationProblem-solvingTime management

Job Keywords

CRMCustomer ExperienceData AnalysisRemote WorkFull-time

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