CRM Owner
sugar.fit
Posted
3 months ago
Bengaluru, Karnataka, India
Onsite
INR 400K
Mid Level
Full Time
Sema Summary
The CRM Owner will oversee WhatsApp, SMS, and IVR operations as a critical business role. This position requires ownership mindset and a focus on automation and user engagement strategies.
About Company
Sugar.fit is a leading diabetes reversal platform in India, combining technology with personalized care to manage diabetes effectively.
Core Requirements
- 1-4 years in CRM or lifecycle marketing.
- Experience with CRM tools like WebEngage and MoEngage.
- Strong analytical and structured thinking skills.
- Ability to guide user communication effectively.
- Independent working capability.
Responsibilities
- Own WhatsApp, SMS, and IVR end-to-end.
- Build and scale CRM automation.
- Architect marketing journeys with data understanding.
- Accountable for CRM outcomes.
- Collaborate with tech and product teams.
- Review and improve CRM communication strategies.
- Engage in performance analysis of CRM tools.
Must Have skills
Job Keywords
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