CRM Officer
Robinsons Land Corporation
Posted
3 weeks ago
Pasig, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The CRM Officer manages day-to-day CRM campaigns to enhance customer retention and satisfaction. This role requires collaboration with various teams to segment customer data and deliver personalized communications.
About Company
Robinsons Land Corporation is a leading real estate company in the Philippines, involved in developing and operating shopping malls, hotels, and mixed-use properties.
Core Requirements
- Bachelor's Degree in Business or Communication
- 5+ years experience with Salesforce Marketing Cloud
- Knowledge of SQL server and Google Analytics
- Basic project management skills
- Understanding of data structure and capture processes
Responsibilities
- Run day-to-day CRM campaigns.
- Segment first-party data into customer profiles.
- Develop personalized communications for customer retention.
- Analyze campaign performance and customer behavior.
- Collaborate with teams for effective campaign execution.
- Create reports using Microsoft Excel and PowerPoint.
- Ideate content to enhance client relationships.
Must Have skills
Job Keywords
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