CRM Manager
Home Credit Philippines
Posted
3 weeks ago
Taguig, National Capital Region, Philippines
Remote
PHP 80K
Mid Level
Full Time
Sema Summary
The CRM Insights Manager will lead a team to monitor business performance and drive improvement initiatives. This role requires strong analytical skills and team leadership to enhance customer journeys and sales processes.
About Company
Home Credit Philippines is a tech-driven consumer finance company that provides financial tools to first-time borrowers. Since its launch in 2013, it has grown significantly, impacting millions of lives through innovative financial solutions.
Core Requirements
- 5+ years experience in financial services
- Experience in loan sales performance management
- Strong analytical skills
- Project management experience
- Ability to adapt to fast-paced environments
Responsibilities
- Lead and develop a team of analysts
- Monitor KPIs and ensure quality output
- Deliver reports to senior management
- Analyze performance data for trends
- Conduct A/B tests
- Manage improvement initiatives
- Collaborate on forecasting and budgeting
Benifits
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1
- Access to mental health and wellness partners
- Wellness Leaves
Must Have skills
Job Keywords
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