CRM Manager
edamama
Posted
last week
Makati, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The CRM Manager will elevate customer relationship management efforts through strategic and data-driven initiatives. Responsibilities include developing CRM strategies, executing campaigns, and driving customer engagement.
About Company
edamama is an O2O platform designed to simplify decision-making and find joy in raising a family. The team consists of diverse professionals who are passionate about family and technology.
Core Requirements
- 2+ years CRM-related experience
- Knowledge of MoEngage or similar CRM tools
- Strong understanding of CRM platforms
- Excellent copywriting skills
- Project management expertise
Responsibilities
- Develop and implement CRM strategies.
- Plan and execute CRM campaigns.
- Analyze campaign performance and provide insights.
- Collaborate with marketing and customer support teams.
- Provide training on CRM tools.
- Conduct A/B testing to optimize campaigns.
- Recommend process improvements and innovations.
Must Have skills
Job Keywords
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