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Khivraj Elixir Pvt. Ltd.

CRM Lead

Khivraj Elixir Pvt. Ltd.

Posted

yesterday

Bengaluru, Karnataka, India

Onsite

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a CRM Lead at Khivraj Elixir Pvt. Ltd., you'll oversee customer relationship strategies to enhance client engagement and retention. The role demands effective management skills and an understanding of sales processes. Located in Bengaluru, the position supports a full-time employment structure. Applicants should possess relevant experience and capabilities in managing relationships and driving customer success. Benefits are unspecified but expected in a lead role.

About Company

Khivraj Elixir Pvt. Ltd. focuses on enhancing customer relationships and sales through innovative management leadership. The company aims to develop quality client engagement practices and solutions.

Core Requirements

  • Bachelor's degree in a relevant field
  • Experience in customer relationship management
  • Strong leadership skills
  • Ability to analyze customer feedback
  • Proficient in CRM software

Responsibilities

  • Develop and implement CRM strategies
  • Lead the customer relationship team
  • Enhance customer engagement processes
  • Analyze customer data and feedback
  • Facilitate communication between departments
  • Monitor and report on CRM performance metrics
  • Provide training and support to team members

Must Have skills

LeadershipCRM softwareSales strategyAnalytical skillsCommunication

Nice To Have Skills

NegotiationProject managementConflict resolutionData visualizationCustomer service

Tools Knowledge Requried

CRM softwareData analytics toolsMicrosoft OfficeCommunication platformsProject management software

Job Keywords

CRMcustomer managementleadershipsalesanalytics

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