CRM Consultant
9 Dots Consulting
Posted
3 weeks ago
Jakarta, Indonesia
Remote
IDR 15M
Mid Level
Full Time
Sema Summary
The CRM Techno-Functional Consultant will bridge business needs with technical delivery. Responsibilities include gathering requirements and configuring Dynamics 365 solutions.
About Company
9 Dots Consulting is a System Integrator delivering innovative, AI-driven solutions that drive business transformation, helping businesses optimize operations, integrate technology, and achieve sustainable growth.
Core Requirements
- Bachelor's degree in Information Technology or related field
- 3+ years of experience with Dynamics 365
- Understanding of CRM architecture and workflows
- Experience with system configuration and integrations
- Strong communication skills
Responsibilities
- Analyze business processes for CRM solutions
- Configure and customize Dynamics 365 platform
- Collaborate with stakeholders for requirements
- Design workflows and automation
- Support data integration between systems
- Conduct system testing and user training
- Document configuration changes and user manuals
Must Have skills
Job Keywords
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