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Confidential Company

CRM Associate Manager

Confidential Company

Posted

last week

Tangerang, Banten, Indonesia

Onsite

IDR 8M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a CRM Associate Manager, you will enhance customer relationships by developing strategies focused on customer engagement and loyalty. Your role involves managing CRM tools, analyzing customer data, and executing personalized marketing campaigns. You should have a strong background in areas like CRM, customer loyalty programs, or email marketing, and preferably experience in retail or e-commerce industries. This position requires a bachelor's degree and 2-5 years of relevant experience in a full-time capacity, located in Tangerang, Indonesia.

About Company

Confidential Company specializes in staffing and recruiting with a small team dedicated to hiring for confidential roles.

Core Requirements

  • Bachelor's degree in Marketing
  • 2-5 years of CRM experience
  • Proficient in CRM software
  • Strong analytical skills
  • Excellent communication skills

Responsibilities

  • Develop CRM strategies to enhance customer engagement.
  • Manage and optimize customer databases.
  • Plan personalized marketing campaigns.
  • Analyze customer data to identify trends.
  • Monitor campaign performance and suggest optimizations.
  • Enhance loyalty program initiatives.
  • Collaborate with teams to align CRM activities.

Must Have skills

CRM softwareData analysisEmail marketingProject managementCommunication

Nice To Have Skills

Strategic thinkingProblem-solvingKnowledge of BI toolsExperience in e-commerceCollaboration skills

Tools Knowledge Requried

Google AnalyticsBI toolsEmail automation

Job Keywords

CRMCustomer engagementLoyalty programsEmail marketingData analysis

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