CRM Application Specialist
Demant Technology and Innovation Centre Malaysia
Posted
3 weeks ago
Kuala Lumpur
Remote
MYR 5K
Mid Level
Full Time
Sema Summary
The CRM Application Specialist at Demant Technology and Innovation Centre focuses on providing support and functional expertise in CRM applications. This role requires a mid-level experience in customer relationship management technologies and involves working in a hybrid setup. The responsibilities may include customer support, application maintenance, and ensuring system functionality. The job is based in Kuala Lumpur and offers competitive salary and benefits, making it an attractive position for qualified candidates.
About Company
Demant Technology and Innovation Centre Malaysia specializes in technological solutions, particularly in the field of customer relationship management. They are focused on innovation and providing robust support to their clients.
Core Requirements
- Bachelor's degree in a relevant field
- Experience with CRM applications
- Strong problem-solving skills
- Ability to work in a hybrid environment
- Good communication skills
Responsibilities
- Provide technical support for CRM applications
- Train end-users on CRM functionalities
- Collaborate with teams to enhance CRM systems
- Maintain documentation for application upgrades
- Analyze user feedback and implement improvements
- Monitor CRM performance and resolve issues
- Assist in the development of CRM strategies
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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