CRM Analyst
Home Credit Philippines
Posted
3 weeks ago
Taguig, National Capital Region, Philippines
Remote
PHP 60K
Mid Level
Full Time
Sema Summary
The Senior CRM Analyst will manage and optimize the company's CRM system. This role involves collaboration with marketing, sales, and IT teams to enhance customer engagement and retention through data analysis.
About Company
Home Credit Philippines is a tech-driven consumer finance company that provides innovative financial solutions. Since its launch in 2013, it has grown significantly, serving over 10 million clients and employing more than 15,000 people.
Core Requirements
- 5 years experience in analytics
- Experience with online products
- Coding knowledge
- Systematic problem solving
- Bachelor's degree in a related field
Responsibilities
- Develop and optimize CRM strategies
- Analyze customer data for insights
- Create customer segments for targeting
- Track and report on CRM campaign performance
- Collaborate with cross-functional teams
- Maintain CRM tools for data accuracy
- Identify automation opportunities within CRM
Benifits
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
Must Have skills
Job Keywords
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