Credit Representative
Blackbaud India
Posted
last week
Hyderabad, Telangana, India
Remote
INR 40K
Entry Level
Full Time
Sema Summary
As a Credit and Collections Representative, you will be responsible for managing customer accounts and ensuring timely payments. The role involves strong attention to detail and exceptional customer service skills.
About Company
Blackbaud is a leading software provider dedicated to social impact, serving not-for-profit and education sectors. The company focuses on accelerating impact through technology, enabling fundraising and financial management.
Core Requirements
- Detail-oriented
- Strong communication skills
- Organizational skills
- Word processing experience
- Excel proficiency
Responsibilities
- Manage customer communications regarding overdue payments.
- Record collection status information.
- Issue credits to customer accounts.
- Collaborate with internal teams to resolve inquiries.
- Provide daily and weekly reports on collection results.
- Direct customer disputes to appropriate channels.
- Maintain responsive organizational practices.
Must Have skills
Job Keywords
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