Correspondence Specialist
Ventra Health
Posted
last week
Clark Freeport and Special Economic Zone, Central Luzon, Philippines
Onsite
PHP 20K
Entry Level
Full Time
Sema Summary
The Correspondence Specialist handles incoming correspondence and resolves patient billing issues. This role involves working with various clients and ensuring clarity in communication.
About Company
Ventra Health is a prominent business solutions provider focused on enhancing Revenue Cycle Management for healthcare facilities. They partner with various healthcare providers to improve operational efficiency.
Core Requirements
- High School Diploma or Equivalent
- One year of customer service experience
- Knowledge of ICD-10 and CPT codes
- Strong communication skills
- Mathematical skills for basic calculations
Responsibilities
- Handle incoming correspondence from clients.
- Resolve claim rejections and billing queries.
- Maintain records of client interactions.
- Evaluate and acknowledge incoming concerns.
- Participate in special projects as assigned.
- Document and explain policies to clients.
- Work efficiently in a fast-paced environment.
Benifits
- Referral Bonus
- Incentive Plan
Must Have skills
Job Keywords
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