Conversational Banking Agent
HSBC
Posted
last week
Bengaluru, Karnataka, India
Remote
INR 30K
Full Time
Sema Summary
As a Conversational Banking Agent at HSBC, you will assist customers with banking inquiries through various communication channels. This role offers a hybrid working environment that combines both office and remote work.
About Company
HSBC is one of the world's largest banking and financial services organizations, offering a range of financial products and services to customers globally.
Core Requirements
- Bachelor's degree in finance or related field
- Strong communication skills
- Experience in customer service or banking
- Ability to work in a hybrid environment
- Problem-solving skills
Responsibilities
- Assist customers with banking inquiries.
- Provide information regarding banking products.
- Resolve customer complaints effectively.
- Support customers via chat and phone.
- Document customer interactions accurately.
- Collaborate with team members to enhance service delivery.
- Participate in training and skill development programs.
Must Have skills
Job Keywords
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