Content Writer
Canva
Posted
3 months ago
Makati, National Capital Region, Philippines
Remote
IDR 12M
Mid Level
Full Time
Sema Summary
Canva is seeking a Content Writer to enhance customer service experiences. The role involves creating clear, structured content and collaborating with various teams to empower users.
About Company
Canva is a global online visual communications platform aimed at making design accessible to everyone, offering a range of templates and tools for creative expression.
Core Requirements
- Extensive experience as a content writer
- Experience in tech or SaaS environments
- Ability to simplify complex content
- Experience leading content projects
- Confidence in using data for content decisions
Responsibilities
- Define and execute content strategies for support domains
- Lead content changes for Help Center articles
- Write AI- and human-friendly content
- Collaborate with Product and Support teams
- Mentor junior writers and partners
- Use performance data to identify content gaps
- Drive improvements in content quality
Benifits
- Equity packages
- Inclusive parental leave
- Annual Vibe & Thrive allowance
- Flexible leave options
- Global exposure
Must Have skills
Job Keywords
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