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Canva

Content Operations Specialist

Canva

Posted

yesterday

Makati

Remote

PHP 50K

Full Time

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Sema

Sema Summary

The Content Operations Specialist at Canva will focus on enhancing customer experience through effective content management. The role requires collaboration with teams to streamline content operations and improve accessibility. Candidates should have experience in operations and content management, with strong communication skills. The position is full-time and hybrid, located in Makati, Philippines, catering to a passion for customer experience.

About Company

Canva is a global design platform that simplifies creating visual content for individuals and businesses alike. It empowers users through innovative tools and resources to effectively communicate ideas and collaborate on projects.

Core Requirements

  • Bachelor's degree in relevant field
  • Experience in content management
  • Strong operational skills
  • Excellent communication abilities
  • Ability to work in a hybrid team environment

Responsibilities

  • Manage and optimize content operations
  • Collaborate with content teams on projects
  • Enhance customer experience through content
  • Analyze content performance metrics
  • Develop strategies for content accessibility
  • Implement best practices for content management
  • Support cross-functional teams effectively

Must Have skills

Content managementCommunicationOperational skillsTeam collaborationAnalytical abilities

Nice To Have Skills

Project managementCustomer serviceDigital marketingProblem-solvingCreative thinking

Tools Knowledge Requried

Content management systemsData analytics toolsCollaboration platformsCustomer relationship management software

Job Keywords

content operationscustomer experiencecontent managementcommunication skillsteam collaboration

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