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Content Moderator
AN NAM Corporation
Posted
3 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 8M

Junior Level

Full Time

Job Categories

Moderation Customer Service Support Communication

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Sema Summary

AN NAM Corporation is seeking a Content Moderator who will be responsible for managing and monitoring online content in both English and Vietnamese. This full-time position requires a keen eye for detail and the ability to effectively address customer inquiries. Candidates should possess strong communication skills and be comfortable working in a fast-paced environment. The role is office-based in Ho Chi Minh City, Vietnam.

About Company

AN NAM Corporation specializes in providing customer service and content moderation solutions, focusing on ensuring quality engagement and user experience.

Core Requirements

High School Diploma
Proficiency in English and Vietnamese
Strong communication skills
Ability to work in a team
Basic computer skills

Responsibilities

Monitor and review user-generated content.
Respond to customer inquiries.
Ensure compliance with company guidelines.
Collaborate with the customer service team.
Report issues to management.
Provide feedback for improvement.
Maintain updated knowledge of product guidelines.

Must Have skills

CommunicationDetail-orientedProblem-solvingTeamworkCustomer service

Nice To Have Skills

Time managementAdaptabilityTechnical skills

Job Keywords

Content moderationCustomer serviceVietnameseEnglishSupport

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