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HSBC

Contact Centre Representative

HSBC

Posted

2 days ago

Ho Chi Minh City

Onsite

VND 0

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

HSBC is seeking a Contact Centre Service & Sales Representative for their outbound telesales team in Ho Chi Minh City, Vietnam. The selected candidate will handle customer interactions via telephone, focusing on service and sales delivery. No specific experience level is mentioned, making this position suitable for a range of candidates. It offers a full-time role in a dynamic team focused on achieving sales and service excellence.

About Company

HSBC is one of the world's largest banking and financial services organizations, committed to helping customers achieve their financial goals.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Sales aptitude
  • Ability to work in a team
  • Problem-solving skills

Responsibilities

  • Handle outbound calls to customers
  • Promote products and services
  • Achieve sales targets
  • Address customer inquiries
  • Maintain accurate records of interactions
  • Collaborate with team members
  • Provide service excellence

Must Have skills

CommunicationSalesCustomer ServiceTeamworkProblem Solving

Nice To Have Skills

BilingualCRM SoftwareData EntryTime ManagementConflict Resolution

Job Keywords

salescustomer servicecommunicationtelesalesHSBC

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