Search for Jobs

Contact Center Specialist
Ventra Health
Posted
3 weeks ago

Clark Freeport and Special Economic Zone, Central Luzon

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Customer Support Service Healthcare Communications

Match

Skills

Experience

Industry

Sema Summary

As a Contact Center Specialist at Ventra Health, you will be responsible for managing customer inquiries and providing excellent service. This role requires communication skills, patience, and the ability to resolve issues efficiently. The position is based in Clark Freeport, Central Luzon, and is ideal for individuals looking to start their careers in customer support within the healthcare sector. A full-time commitment is required.

About Company

Ventra Health is focused on providing quality healthcare and support services through a dedicated workforce. The company values responsiveness and aims to enhance patient experiences via efficient communication and support solutions.

Core Requirements

High school diploma or equivalent
Excellent verbal communication skills
Customer service experience
Ability to work in a team
Flexibility in scheduling

Responsibilities

Answer incoming calls from customers
Provide information regarding healthcare services
Resolve customer issues effectively
Document customer interactions accurately
Maintain high customer satisfaction levels
Follow up on customer inquiries
Assist in training new staff as needed

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkFlexibility

Nice To Have Skills

Healthcare KnowledgeMulti-taskingTime Management

Tools Knowledge Requried

CRM SoftwarePhone SystemsCommunication Tools

Job Keywords

customer supportcontact centerhealthcareservicecommunication skills

Similar Jobs