Contact Center Practitioner
IBM
Posted
yesterday
Quezon City
Onsite
PHP 0
Full Time
Sema Summary
The Contact Center Practitioner role at IBM focuses on delivering exceptional customer service to clients. This position requires engaging with customers primarily in Spanish and addressing their inquiries effectively. Candidates should possess strong communication skills and the ability to work well in a team-oriented environment. The job is based in Quezon City, providing a stable full-time employment opportunity within the technology sector.
About Company
IBM is a leading technology and consulting company, specializing in providing innovative solutions and services across various industries globally.
Core Requirements
- Fluent in Spanish
- Strong communication skills
- Team-oriented
- Customer service experience
- High school diploma or equivalent
Responsibilities
- Engage with customers in Spanish.
- Resolve customer inquiries effectively.
- Maintain accurate records of interactions.
- Collaborate with team members.
- Provide product knowledge to customers.
- Handle customer complaints professionally.
- Ensure customer satisfaction at all times.
Must Have skills
Nice To Have Skills
Job Keywords
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