Contact Center Executive
Semesteria
Posted
yesterday
Greater Kuala Lumpur
Onsite
MYR 3K
Full Time
Sema Summary
We are seeking a Contact Center Executive fluent in Japanese for a reputed hotel in Greater Kuala Lumpur. The role involves assisting customers with inquiries and providing top-notch service in a fast-paced environment. This full-time position is based on-site and offers a salary of MYR3000 per month. Candidates should possess strong communication skills and a customer-oriented attitude, making it a suitable opportunity for those looking to grow in the hospitality sector.
About Company
A leading hotel chain recognized for providing excellent customer service and memorable guest experiences.
Core Requirements
- Fluency in Japanese
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Professional appearance
Responsibilities
- Assist customers with inquiries
- Provide information about hotel services
- Resolve customer complaints effectively
- Ensure customer satisfaction
- Document customer interactions
- Collaborate with team members
- Maintain knowledge of hotel promotions
Must Have skills
Nice To Have Skills
Job Keywords
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