Contact Center Associate
IBM
Posted
yesterday
Quezon City, National Capital Region
Remote
PHP 25K
Intern Level
Full Time
Sema Summary
IBM is seeking fresh graduates for the role of Contact Center Associate in Quezon City. This full-time position requires strong communication skills and the ability to assist customers effectively. The role involves managing customer inquiries and providing support in a hybrid work environment. Candidates are expected to be enthusiastic and willing to learn while adapting to varying customer needs. This is a great entry-level position for those interested in customer service.
About Company
IBM is a global technology company known for innovation and leadership in various sectors, including information technology and consulting services.
Core Requirements
- Bachelor's degree
- Strong communication skills
- Customer service orientation
- Ability to work in a team
- Adaptability to change
Responsibilities
- Handle customer inquiries
- Provide support for products
- Resolve customer issues
- Document customer interactions
- Collaborate with team members
- Maintain a positive attitude
- Adhere to company policies
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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