Concierge Supervisor
Hilton
Posted
5 days ago
Pasay, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Concierge Supervisor oversees the concierge staff and operations. This role ensures top-notch service for guests at the Hilton.
About Company
Hilton is a global hospitality company known for its quality services and diverse portfolio of hotels.
Core Requirements
- Bachelor's degree in Hospitality Management or related field.
- Proven experience in a supervisory role.
- Excellent communication skills.
- Ability to manage a team effectively.
- Strong problem-solving skills.
Responsibilities
- Oversee concierge operations and staff.
- Provide exceptional customer service to guests.
- Train and mentor new staff members.
- Handle guest inquiries and complaints.
- Develop concierge service strategies.
- Maintain relationships with local businesses and attractions.
- Ensure compliance with hotel policies and procedures.
Must Have skills
Job Keywords
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