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Anantara Hotels & Resorts

Concierge Supervisor

Anantara Hotels & Resorts

Posted

3 weeks ago

Desaru, Johore, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Concierge Supervisor leads the Concierge team to provide exceptional service to guests. This role requires strong communication skills and a background in hospitality management.

About Company

Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine experiences through heartfelt service in exciting destinations worldwide.

Core Requirements

  • Minimum two years experience as a Concierge
  • Minimum one year supervisory experience
  • Excellent communication skills in English
  • Knowledge of local and foreign languages
  • Ability to work flexible hours

Responsibilities

  • Lead and supervise the Concierge team
  • Train and mentor Concierge staff
  • Fulfill guest requests for information and assistance
  • Promote hotel facilities and activities
  • Provide information about local attractions
  • Ensure exceptional guest service
  • Maintain a professional appearance

Must Have skills

CommunicationGuest relationsSupervisory skillsProblem-solvingMultilingual abilities

Job Keywords

ConciergeHospitalityCustomer ServiceSupervisionGuest Relations

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