Concierge
Accor
Posted
3 months ago
Singapore, Singapore
Onsite
SGD 3K
Mid Level
Full Time
Sema Summary
The Concierge provides essential services for guests ensuring a superior experience. This role includes handling travel arrangements, recommendations, and guest requests.
About Company
Accor is a leading hospitality group with over 290,000 professionals dedicated to creating memorable experiences for guests across a diverse range of hotel brands and services.
Core Requirements
- Minimum 2 years experience in hospitality.
- Knowledge of Opera system.
- Strong customer service skills.
- Ability to handle guest inquiries.
- Effective communication in English.
Responsibilities
- Operate the concierge desk professionally.
- Assist guests with travel and booking.
- Provide direction and advice about local attractions.
- Maintain brochures of services and places of interest.
- Handle bookings and administrative tasks efficiently.
- Ensure high service standards are met at all times.
- Lead teams to enhance guest experiences.
Must Have skills
Job Keywords
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