Concierge
Hilton
Posted
3 weeks ago
Kuala Lumpur
Onsite
MYR 4K
Junior Level
Full Time
Sema Summary
The Concierge role at Hilton involves providing exceptional customer service to guests at the Waldorf Astoria Kuala Lumpur. Responsibilities include assisting guests with booking reservations, recommending local attractions, and addressing any inquiries to enhance their stay. Candidates should have strong communication skills and a passion for hospitality. This is a full-time position located in Kuala Lumpur, Malaysia, inviting junior-level professionals eager to grow in the hotel industry.
About Company
Hilton is a leading global hospitality company known for its commitment to providing high-quality service and experiences to guests across its hotel brands. With a presence in numerous countries, Hilton values innovation and excellence in hospitality.
Core Requirements
- High school diploma or equivalent
- Experience in customer service
- Strong communication skills
- Problem-solving abilities
- Knowledge of hospitality industry
Responsibilities
- Assist guests with reservations.
- Provide information about local attractions.
- Address guest inquiries and requests.
- Manage conflicts and resolve issues.
- Coordinate transportation for guests.
- Perform administrative tasks.
- Enhance guest satisfaction and experience.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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