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micro1

Community Manager

micro1

Posted

last week

Remote

Remote

USD 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Join our team as a Community Manager, where you’ll serve as the frontline ambassador for vibrant social communities. Your primary focus will be providing outstanding customer support, moderating online spaces, and handling administrative tasks with precision and empathy.

About Company

micro1 is the end-to-end human data infrastructure behind AGI, facilitating expert placements into AI systems.

Core Requirements

  • Exceptional written and verbal communication skills.
  • Experience in customer support or community management.
  • Strong conflict resolution abilities.
  • Attention to detail and organizational skills.
  • Proficient with social media platforms.

Responsibilities

  • Respond to customer support emails promptly.
  • Moderate online social media communities.
  • Identify and deescalate conflicts.
  • Execute administrative duties for community operations.
  • Monitor and report on community trends and engagement.
  • Collaborate with internal teams for customer insights.
  • Develop and enforce community guidelines.

Benifits

  • Career growth
  • Upskilling initiatives

Must Have skills

CommunicationConflict resolutionOrganizationSocial media proficiencyCustomer support experience

Job Keywords

Community ManagementCustomer SupportSocial MediaCommunication SkillsConflict Resolution

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