Community Manager
Eklipse.gg
Posted
last week
Jakarta, Indonesia
Onsite
IDR 10M
Mid Level
Full Time
Sema Summary
The role involves providing support and managing the community for Eklipse.gg. You will engage with users and enhance community satisfaction and growth.
About Company
Eklipse.gg is a technology company focused on transforming streaming content into engaging clips, serving the gaming community with innovative solutions.
Core Requirements
- Fluency in English
- Experience in customer support
- Community management experience
- Familiarity with gaming and streaming
- Proficiency in tools like Discord and Zendesk
Responsibilities
- Provide professional support to users across various channels.
- Track and resolve technical issues with teams.
- Grow the Eklipse.gg community on platforms like Discord.
- Plan and execute community engagement events.
- Collect and report user insights and trends.
- Act as the community's voice internally.
- Maintain knowledge of Eklipse.gg features.
Must Have skills
Job Keywords
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