Communication Strategist
Flipkart
Posted
6 days ago
Bengaluru, Karnataka, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
The Communication Strategist at Flipkart focuses on enhancing customer interaction strategies. The role demands effective communication and strategic planning skills.
About Company
Flipkart is a leading e-commerce platform in India, offering a wide range of products including electronics, fashion, and home essentials. The company is dedicated to improving the online shopping experience for customers.
Core Requirements
- Bachelor's degree in Marketing or related field.
- Experience in communication strategy.
- Strong analytical skills.
- Ability to create engaging content.
- Knowledge of customer service best practices.
Responsibilities
- Develop communication strategies for customer engagement.
- Analyze customer feedback and trends.
- Collaborate with marketing teams to align messaging.
- Create content for various communication channels.
- Monitor and report on communication metrics.
- Conduct workshops for the team on communication skills.
- Support customer service initiatives.
Must Have skills
Job Keywords
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