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Allianz Technology

Commercial Service Manager

Allianz Technology

Posted

3 weeks ago

Bangkok, Bangkok City

Remote

THB 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Commercial Service Manager at Allianz Technology is responsible for overseeing commercial operations and enhancing customer service within the organization. This mid-level position requires strong management skills and the ability to coordinate between different departments. The role is based in Bangkok, Thailand, and offers a hybrid work model. Candidates should have experience in commercial services and a positive attitude towards customer engagement, making strategic decisions that align with company goals.

About Company

Allianz Technology provides technology solutions to Allianz Group, focusing on operational excellence and innovation within the insurance sector.

Core Requirements

  • Bachelor's degree
  • Experience in commercial management
  • Strong communication skills
  • Proficiency in customer service principles
  • Ability to manage cross-functional teams

Responsibilities

  • Manage commercial operations
  • Enhance customer service quality
  • Develop and implement service strategies
  • Coordinate with cross-functional teams
  • Analyze customer feedback
  • Oversee service delivery processes
  • Prepare reports on service metrics

Must Have skills

ManagementCommunicationCustomer ServiceStrategic PlanningTeam Coordination

Nice To Have Skills

Problem SolvingData AnalysisNegotiationProject ManagementAdaptability

Job Keywords

Commercial ManagementCustomer ServiceTeam LeadershipOperationsStrategy

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