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Collections Specialist
PT Haswara Anjaya Akeh
Posted
yesterday

Surabaya, East Java, Indonesia

Onsite

IDR 5M

Contract

Job Categories

Finance Collections Customer Support Contract

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Sema Summary

The position of Collections Specialist at PT Haswara Anjaya Akeh involves managing overdue accounts and ensuring timely payments. The role focuses on effective communication with customers to resolve payment issues and may require on-site presence. Ideal candidates should have experience in collections, excellent negotiation skills, and a strong customer service attitude. The job is based in Surabaya, East Java, Indonesia, and is offered on a contract basis. Salary is estimated based on local standards.

About Company

PT Haswara Anjaya Akeh specializes in financial services, focusing on collections and customer support in Indonesia.

Core Requirements

Experience in collections
Negotiation skills
Customer service expertise
Problem-solving abilities
Effective communication skills

Responsibilities

Manage overdue accounts
Communicate with customers regarding payments
Negotiate payment plans
Maintain accurate records of collections
Provide excellent customer service
Analyze customer accounts
Collaborate with team members

Must Have skills

Negotiation skillsCommunication skillsCustomer serviceTime managementAttention to detail

Nice To Have Skills

Conflict resolutionAnalytical skillsData entryCRM softwareTeam collaboration

Job Keywords

collectionscustomer supportnegotiationfinanceaccount management

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