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Collections Specialist
IBM
Posted
yesterday

Quezon City, National Capital Region, Philippines

Onsite

PHP 30K

Mid Level

Full Time

Job Categories

Finance Management Support Customer Operations

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Sema Summary

The Collections Specialist at IBM will be responsible for managing accounts receivable, ensuring timely collections, and maintaining effective customer relationships. This role requires strong analytical and communication skills, along with the ability to work in Quezon City, Philippines. Candidates should have experience in finance or similar fields. The position provides the opportunity for growth within a reputable company.

About Company

IBM is a multinational technology and consulting company known for its innovations and leadership in the IT sector, providing a range of services and solutions globally.

Core Requirements

Bachelor's degree in Finance or related field
3+ years of experience in collections or finance
Strong communication skills
Analytical skills for account management
Experience with ERP systems

Responsibilities

Manage accounts receivable and collections processes.
Communicate with customers regarding outstanding payments.
Analyze customer accounts for timely collections.
Maintain accurate records of collections activities.
Collaborate with internal teams for resolution of issues.
Prepare regular reports on collections status.
Advise management on collection strategies.

Must Have skills

NegotiationCustomer ServiceAccountingAnalytical ThinkingERP Systems

Nice To Have Skills

Team CollaborationProblem SolvingData AnalysisTime Management

Tools Knowledge Requried

ExcelCRM SoftwareAccounting Software

Job Keywords

collectionsfinancecustomer serviceanalyticalaccount management

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