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Collections Specialist
CrowdStrike
Posted
3 weeks ago

Pune City, Maharashtra, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Finance Support Collections Customer Operations

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Industry

Sema Summary

As a Collections Specialist at CrowdStrike, you will be responsible for handling collections activities during the night shift (9:00 PM to 6:00 AM IST). The role requires effective communication and problem-solving skills to manage accounts and resolve payment issues. This is a full-time position located in Pune, Maharashtra, making it suitable for candidates looking to grow in the finance and operations sector.

About Company

CrowdStrike is a global cybersecurity technology company specializing in endpoint protection and threat intelligence.

Core Requirements

Bachelor's degree in Finance or related field
Experience in collections or finance
Strong communication skills
Problem-solving abilities
Familiarity with financial software

Responsibilities

Manage collection calls with clients.
Resolve payment discrepancies.
Update customer records accurately.
Prepare reports on collection status.
Work collaboratively with the finance team.
Follow up on overdue accounts.
Implement collection policies and procedures.

Must Have skills

CommunicationNegotiationProblem-solvingAttention to detailTime management

Nice To Have Skills

CRM softwareExcel proficiencyCustomer serviceFinancial reportingAnalytical skills

Tools Knowledge Requried

Microsoft ExcelCRM softwareFinancial software

Job Keywords

CollectionsFinanceCustomer SupportPayment ManagementIndia

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