Collections SME
IBM
Posted
last week
Quezon City, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Collections SME at IBM handles major business processes to advance operational efficiency. This role requires strong communication, leadership, and analytical skills.
About Company
IBM is a multinational technology company focused on IT services and consulting, providing innovative solutions to complex business challenges.
Core Requirements
- Bachelor's Degree
- 3 years in supervisory role for B2B collections
- Experience in multinational settings
- Strong communication skills in English
- Knowledge of SAP or similar platforms
Responsibilities
- Manage complex transactions and exceptions.
- Develop and implement innovative processes.
- Collaborate with development teams on requirements.
- Lead training and quality initiatives.
- Support clients' strategic business processes.
- Maintain compliance with best practices.
- Enhance client relationships through effective communication.
Must Have skills
Job Keywords
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