Collections Representative
Wells Fargo
Posted
2 weeks ago
Taguig, National Capital Region, Philippines
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
Wells Fargo is looking for a Collections Representative in Taguig, Philippines. This role involves managing customer accounts, handling delinquent payments, and providing excellent customer service. It requires a proactive approach to communication and problem-solving. Ideal candidates are expected to have prior experience in customer or collections support. This position offers a full-time employment opportunity.
About Company
Wells Fargo is a diversified financial services company that provides banking, investment, and mortgage products and services. With a commitment to customer satisfaction, Wells Fargo aims to build long-term relationships with its clients.
Core Requirements
- High school diploma or GED
- Strong communication skills
- Experience in customer service
- Problem-solving abilities
- Basic financial knowledge
Responsibilities
- Manage collections for delinquent accounts
- Communicate with customers about their payments
- Negotiate payment arrangements
- Update customer information in the system
- Follow up on payment agreements
- Maintain accurate records of all communications
- Provide excellent customer service and support
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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