Collections Practitioner
IBM
Posted
yesterday
Quezon City, National Capital Region, Philippines
Remote
PHP 50K
Full Time
Sema Summary
The Collections Practitioner role at IBM involves managing collections processes in Quezon City, Philippines. This full-time position requires effective communication and analytical skills to handle customer accounts and resolve delinquent payments. The job is offered in a hybrid work model, providing flexibility. Candidates should be prepared to engage with clients and address payment issues efficiently. A typical monthly salary of around PHP 50,000 is to be expected.
About Company
IBM is a leading technology company known for its innovative solutions and strong emphasis on client satisfaction.
Core Requirements
- Bachelor's degree
- Customer service experience
- Analytical skills
- Problem-solving skills
- Effective communication
Responsibilities
- Manage customer collections
- Analyze customer payment trends
- Communicate with clients regarding overdue payments
- Develop strategies for improving debt recovery
- Provide account reconciliations
- Collaborate with finance teams
- Prepare reports on collection activities
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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