Collections Officer
Ultrawell OPC
Posted
last week
Taguig, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Collections Officer will manage overdue accounts and encourage repayment through various communication methods. This role requires effective negotiation and customer service skills to handle challenging situations.
About Company
Ultrawell OPC is a one-stop e-commerce solution and enabler in Southeast Asia. Their goal is to empower e-commerce growth through integrated solutions for brands and sellers.
Core Requirements
- Bachelor's degree in Finance or related field
- Experience in collections or customer service
- Strong negotiation skills
- Good communication abilities
- Ability to handle high-pressure situations
Responsibilities
- Contact overdue clients via various communication methods.
- Manage cases/accounts throughout the collection process.
- Negotiate repayment plans with clients.
- Verify and update client information.
- Prioritize cases based on overdue status.
- Conduct field investigations for unreachable accounts.
- Prepare litigation materials for the legal department.
Must Have skills
Job Keywords
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