Collections Officer
Metrobank
Posted
last week
Makati, National Capital Region
Onsite
PHP 60K
Entry Level
Full Time
Sema Summary
The Collections Officer supervises collections activities and ensures compliance with standards. This role maximizes team performance while managing risk and compliance issues.
About Company
Metrobank is the country’s premier universal bank, offering a vast network and recognized leadership in the banking industry. They prioritize service excellence and employee growth.
Core Requirements
- Bachelor's degree in business or related field
- 2 years experience in collections
- 1 year in a supervisory role
- Knowledge in credit card processes
- Proficient in MS Office
Responsibilities
- Manage performance of assigned agents
- Monitor productivity and provide feedback
- Coach and motivate team members
- Identify training needs of agents
- Control delinquency of assigned accounts
- Review agent accounts for productivity standards
- Monitor telephone conversations for compliance
Must Have skills
Job Keywords
Similar Jobs
Collections Officer
Nature's Harvest Corporation
Caloocan City, National Capital Region
Collections Officer
B. Braun Group
Taguig, National Capital Region, Philippines
Collections Officer
Ultrawell OPC
Taguig, National Capital Region, Philippines
Collections Officer
Emapta Global
National Capital Region
Collections Officer
Outsourcey
Philippines
Client Relations Officer
Bernales & Associates
Quezon City
Collections Associate
Deloitte
Metro Manila
Collections Associate
Bank of the Philippine Islands
Manila, National Capital Region, Philippines
Collections Specialist
Copeland
Quezon City, National Capital Region, Philippines
Collections Specialist
Lexmark
Metro Cebu
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.