Collections Officer
Workafella
Posted
last week
Chennai, Tamil Nadu, India
Onsite
INR 50K
Mid Level
Full Time
Sema Summary
The Collection Officer manages and recovers outstanding service payments from customers while maintaining positive client relationships. The role requires strong experience in payment collections and effective negotiation skills.
About Company
Workafella offers high-energy workspaces designed to inspire collaboration and innovation in a professional environment.
Core Requirements
- Minimum 4 years of experience in payment collection.
- Excellent verbal and written communication skills.
- Expertise in negotiation.
- Proficient in MS Office and ERP systems.
- Ability to manage multiple accounts.
Responsibilities
- Manage and follow up on outstanding service payment collections.
- Contact customers to recover overdue payments.
- Negotiate payment plans in line with company policies.
- Maintain records of collection activities.
- Ensure compliance with legal guidelines.
- Escalate complex cases to management.
- Coordinate with internal teams to resolve payment issues.
- Prepare collection reports.
Must Have skills
Job Keywords
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