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Collections Manager
IBM
Posted
yesterday

Quezon City, National Capital Region, Philippines

Onsite

PHP 50K

Full Time

Job Categories

Management Finance Collections Customer Operations

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Sema Summary

The Collections Manager at IBM is responsible for overseeing collections operations in Quezon City. This role involves managing a team, developing strategies to improve collections efficiency, and enhancing customer relationships. Candidates are expected to have expertise in finance and customer service. Additional attributes like leadership skills are desirable. It's a full-time on-site position.

About Company

IBM is a multinational technology company known for its innovative solutions and commitment to excellence in services and operations.

Core Requirements

Bachelor's degree in finance or related field
Experience in collections management
Strong communication skills
Leadership experience
Proficiency in financial software

Responsibilities

Oversee collections team operations
Develop and implement collection strategies
Manage customer accounts and relationships
Monitor payment collections and performance metrics
Collaborate with finance department
Train and guide team members
Prepare reports on collections activities

Must Have skills

Collections strategyTeam managementCustomer serviceData analysisCommunication

Nice To Have Skills

LeadershipFinancial softwareCRM systemsNegotiationProblem-solving

Tools Knowledge Requried

ExcelCRMFinancial software

Job Keywords

Collections ManagerFinanceManagementCustomer RelationsTeam Leadership

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