Collections Associate
Bank of the Philippine Islands
Posted
last week
Manila, National Capital Region, Philippines
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The Collections Associate manages collection activities for past due accounts. Responsibilities include customer service and document preparation for legal cases.
About Company
The Bank of the Philippine Islands (BPI) is the first bank in the Philippines and Southeast Asia, offering diverse financial products and services to both retail and corporate clients.
Core Requirements
- Bachelor's degree in Business, Finance, or related field.
- Proficiency in Microsoft Office.
- Experience in customer service.
- Knowledge of collection processes.
- Strong communication skills.
Responsibilities
- Manage customer collections concerns.
- Provide timely resolutions to collection requests.
- Assist in legal documentation for credit card cases.
- Negotiate settlements with customers.
- Prepare support documents for collections.
- Communicate effectively through various channels.
- Ensure compliance with collection policies.
Must Have skills
Job Keywords
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