Collections Analyst
Amazon
Posted
last week
Metro Manila
Onsite
IDR 15M
Mid Level
Full Time
Sema Summary
As a Collections Analyst at Amazon, you'll manage and resolve patient billing issues. This role focuses on enhancing the financial experience for patients while ensuring accurate billing processes.
About Company
Amazon is a global leader in e-commerce and tech, dedicated to innovation and customer satisfaction. The company emphasizes operational excellence and a diverse workforce.
Core Requirements
- Bachelor’s degree in healthcare, business, or finance.
- 3 years experience in Accounts Receivable.
- Familiarity with US healthcare revenue cycle operations.
- Experience in customer service communications.
- Knowledge of insurance claim management.
Responsibilities
- Reach out to patients regarding open balances.
- Assist patients with updating insurance information.
- Investigate complex billing inquiries.
- Review and reconcile patient accounts for accuracy.
- Provide timely assistance to members on billing issues.
- Educate patients on their billing processes.
- Provide detailed service to enhance patient experience.
Benifits
- Career growth
- Upskilling programs
- Diversity and inclusion
- Disability coverage
- Mentoring opportunities
Must Have skills
Job Keywords
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