Collection Point Manager
SPX Express
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 5K
Mid Level
Full Time
Sema Summary
The Collection Point Relationship Manager at SPX Express is responsible for managing relationships with collection points to ensure efficient delivery operations. This role involves troubleshooting operational issues and optimizing performance metrics.
About Company
SPX Express is a leading logistics partner that empowers businesses across Southeast Asia, Taiwan, and Brazil, offering flexible and comprehensive logistics services.
Core Requirements
- Bachelor’s degree in Business or Logistics
- 2 years of experience in relationship management
- Experience in customer service or operations
- Strong problem-solving skills
- Excellent communication skills
Responsibilities
- Serve as the primary contact for collection points
- Resolve operational challenges and billing discrepancies
- Analyze performance metrics for improvement
- Support new partners with training on processes
- Conduct site visits to assess partner performance
- Build and maintain strong relationships with partners
- Implement solutions to enhance service delivery
Must Have skills
Job Keywords
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