Cloud Support Lead
ActionLabs IT Services Phils. Corp
Posted
5 days ago
Makati
Remote
PHP 60K
Mid Level
Full Time
Sema Summary
The Cloud Support Lead will be responsible for overseeing cloud support operations. This role combines technical expertise with leadership to enhance service delivery.
About Company
ActionLabs IT Services focuses on delivering innovative IT solutions and support services, helping businesses enhance their operational efficiency.
Core Requirements
- Bachelor's degree in Information Technology or related field
- Experience in cloud support or similar roles
- Strong problem-solving skills
- Excellent communication skills
- Ability to lead a team
Responsibilities
- Manage cloud support team operations
- Ensure timely resolution of cloud-related issues
- Coordinate with clients for service improvements
- Provide technical guidance to team members
- Monitor performance metrics and service levels
- Develop training programs for team development
- Collaborate with other IT departments for service integration
Must Have skills
Job Keywords
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