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Tata Communications

Cloud Security Manager

Tata Communications

Posted

yesterday

Pune, Maharashtra

Onsite

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Tata Communications is seeking a Cloud Security Manager to oversee customer service operations related to cloud and security services. This role involves managing client interactions, ensuring high service quality, and leading security operations. Candidates should have a robust understanding of cloud security protocols and customer service management. The position is full-time based in Pune, Maharashtra, and requires a mid-level experience background. Ideal candidates will possess strong leadership and communication skills.

About Company

Tata Communications is a global leader in secure and reliable digital infrastructure, enabling businesses to thrive in a complex and ever-changing environment.

Core Requirements

  • Bachelor's degree in relevant field
  • Experience in cloud security
  • Customer service management skills
  • Knowledge of security protocols
  • Leadership experience

Responsibilities

  • Manage security operations for cloud services
  • Oversee customer service interactions
  • Ensure compliance with security standards
  • Train and guide junior staff
  • Evaluate and improve service processes
  • Collaborate with cross-functional teams
  • Report on service performance metrics

Must Have skills

Cloud securityCustomer managementLeadershipCommunicationProblem-solving

Nice To Have Skills

Technical writingProject managementData analysis

Tools Knowledge Requried

Cloud platformsSecurity softwareCustomer management systems

Job Keywords

CloudSecurityManagerCustomer ServiceOperations

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