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BIOTRONIK

Clinical Support Specialist

BIOTRONIK

Posted

3 weeks ago

Bangkok, Thailand

Onsite

THB 60K

Mid Level

Contract

Match

Skills

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Sema

Sema Summary

As a Clinical Support Specialist at BIOTRONIK, you will be responsible for providing excellent clinical support for cardiac rhythm management products. This role requires working closely with healthcare professionals to ensure proper device usage and troubleshooting. A mid-level experience in clinical support, knowledge of cardiac devices, and strong communication skills will be essential. The position is contract-based and located in Bangkok, Thailand. Opportunities for professional development may be available.

About Company

BIOTRONIK is a global leader in medical technology, specializing in reliable and innovative products in the field of cardiac rhythm management. The company is dedicated to improving patient care through advanced medical solutions and comprehensive support.

Core Requirements

  • Bachelor's degree in nursing or related field
  • Experience in clinical support
  • Knowledge of cardiac devices
  • Strong communication skills
  • Problem-solving abilities

Responsibilities

  • Provide clinical support for cardiac rhythm management products.
  • Assist healthcare professionals with device implantation.
  • Troubleshoot any issues related to devices.
  • Train staff on the use of cardiac devices.
  • Ensure compliance with clinical protocols.
  • Maintain detailed records of customer interactions.
  • Collaborate with sales teams to enhance customer satisfaction.

Must Have skills

Clinical experienceCommunicationProblem-solvingProduct knowledgeCustomer support

Nice To Have Skills

Sales experienceTeam collaborationTechnical skillsLeadershipTraining experience

Tools Knowledge Requried

CRM softwareMedical devicesDocumentation toolsCommunication toolsPresentation software

Job Keywords

clinical supportcardiac rhythm managementmedical devicescustomer servicetroubleshooting

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